November 2018
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Collaboration Solution

  • Doli ESB is a software application that simplifies data flow between applications in Service Management. Service Management spans across multiple functions in an organization such as Service Desk, Network and Systems Management, Inventory and Configuration Management, Business Process Management.

  • Each functional area is managed by software addressing that area. An enterprise eventually has many software packages from multiple vendors. In most cases the events generated from one package is relevant to events generated in the other.

  • SiviSoft provides a simple and easy way to integrate with these Applications using either native integrations or open apis such as Webservices, XML, etc enabling to create orchestration that spans across both SaaS and on-premise applications.

  • SiviSoft makes it easier and simpler by connecting applications, people and process. SiviSoft helps in

    • Shortening the service cycles

    • Provides visibility to operational issues.

    • Automates the coordination of issues across departments and organizations