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November 2018
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  • According to IDC, 85% of enterprise decision-makers say they have a time frame of two years to make significant inroads into digital transformation or they will fall behind their competitors and suffer financially.
  • Two-thirds of global CEOs will start focusing on digital strategies to improve customer experience by the end of 2019. *Seagate
  • 34% of companies have already undergone a digital transformation. *Smart Insights
  • 44% of companies have already moved to a digital-first approach for customer experience. *IDG
  • 56% of CEOs said digital improvements have led to revenue growth. *Gartner

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Sivisoft is Service Automation Solutions Company. We provide product and services around digitizing customer Services. Our product ServiceDx offers solutions around these areas:


  • AI Ops (IT Alerting, DevOps, IOT, ERP, Manufacturing, etc)

  • AI Customer Service

  • AI Field Service

PRODUCTS

SERVICES

SUPPORT

Products                                                                                                                                      

SERVICE DX


Service Automation Software Platform – Digitizing Services to provide enhanced customer experience.

Services                                                                                                                                                                   


  • Nearshore Outsource Services                                                                                                                            

  • Cyber Security Services

  • Resource Augmentation

Support                                                                                                                                                                           

Please send email to support@sivisoft.com                                                                                                          
Collaboration Solution

Conduct technical security assessments with penetration testing of business applications (OWASP, WASC), technology infrastructures, perimeters, mobility solutions, configuration review and source code audits for global clients across a wide range of industry verticals. Provide remediation consulting service to client’s risk treatment plans on security issues identified during adoption of new technology, internal & external assessment findings, security incidents investigation and regulatory updates by collaborating with developers, business and system owners.

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Resource Augmentation

  • Provide Quality Analyst resources for Banking Domain for products such as Finacle, TSYS, etc

  • Augment Software and Infrastructure Teams (Java / Dot Net / PHP / C/C++, Django, Python, Angular JS, CSS, Ruby on Rails) Storage, Systems Management (Tivoli, HP BTO), Service Desk(ServiceNow, BMC Remedy), Security, Systems Administration, etc.)

  • Business Intelligence Application Development (Oracle OBIEE, Informatica, Tableau, SQL BI, Big data platforms such as Hadoop, Kafka, RabbitMQ, Cassandra, Spark, Pig, Hive, Impala), etc.

Cyber security Services

Conduct technical security assessments with penetration testing of business applications (OWASP, WASC), technology infrastructures, perimeters, mobility solutions, configuration review and source code audits for global clients across a wide range of industry verticals. Provide remediation consulting service to client’s risk treatment plans on security issues identified during adoption of new technology, internal & external assessment findings, security incidents investigation and regulatory updates by collaborating with developers, business and system owners.

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